EXECUTIVE SUMMARY
The corporate arena is witnessing rapid changes in workplace styles of management and leadership, work processes and everything else related to work. The degree of changes and everything else related to work. The degree of changes in the variable may vary from one industry to industry or a corporate house to another but the management is putting its efforts to understand, equip and act to emerge a winner out of the situation. At the core of their efforts is the realization that the employees are their most valuable asset.
This project emphasizes to understand the concept of employee engagement in the telecom company and to find effectiveness of the ESAT survey done here and also to establish a link between employee engagement an employee satisfaction. In this process, the numbers of variables which are directly or indirectly affecting employee engagement in a company were identified out, followed by systematic collection of primary data from all the levels of employees working in the organization.
The variables identified helped in understanding the effectiveness of ESAT survey Darpan and the linkage between employee engagements an satisfaction. And the reason why I have chosen this topic is because I wanted to analyses an also wanted to find out the role of employee engagement in TATA TELE – SERVICES, by studying this topic there.
Finally a questionnaire has been designed under Likert Scale methodology, and then subsequently a bar graph analysis has been done to give a graphical view of the responses generated in response to the questionnaire.
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